Monday, 24 February 2014

Guest Article: Team Difficulties-Why is this so hard? by Ben

I’ve talked here before about teams and what makes them work (or not). Have you ever stopped to think about why it’s so difficult to get teams working in the right direction?



  1. Different people want different things from their work.

  2. Different personal styles/personalities.

  3. Interpersonal communication preferences.

  4. Power struggles and competing agendas.

  5. Politics.

  6. Lack of participation.

  7. Members who reject new ideas because “we’ve never done it that way before.”

  8. People with a constant sense of negativity.

  9. Team that agrees on everything too quickly just to avoid conflict.
    Credit: Flickr (Envato)

    Credit: Flickr (Envato)




  10. Lack of adequate support and resources.

  11. Ineffective leadership.

  12. Favoritism.

  13. Members or leaders resistant to change.

  14. Groupthink (no diversity in ideas).

  15. Lack of skills on the team.

  16. Lack of compromise.

  17. Trust issues.

  18. No shared focus.

  19. And loads of other potential problems.


When you stop to think about all of those potential issues, it can be overwhelming. How can a leader really get their team on the right page and moving toward higher levels of success?


Later this week we’re going to talk about the two areas you need to focus on for your team to be cohesive and results-oriented. Stay tuned. I’ve been working with a friend to develop a new tool for teams…


Any ideas you would add to the list above? Why is this “team” thing so hard?


The post Team Difficulties-Why is this so hard? appeared first on upstartHR.





Article source:Ben - Team Difficulties-Why is this so hard?»



Check out more of Ben Uebanks' work at Upstart HR

Using leadership to attract the best…and keep them



One of the most frustrating aspects organisations face in recruitment is the risk taken in hiring someone, who for some reason or another, is not a good fit and soon leaves the organisation. So how can this be prevented? The key lies in optimising your hiring steps to not only attract the best candidate for the role, but also to ensure they stay on board and remain active participants that contribute to your organisation’s goals. We will show you how you can actively utilise some of these strategies with leadership qualities in mind, so that as an employer you can attract (and keep!) the best talent.

Attracting the best through your job description and screening

Consider the thought process of a talented candidate on the hunt for a new job; they scroll through hundreds of job vacancies only to see the same, dull outline of a position. These organisations in no way reveal any incentive or passion for this prospective employee. However, you can change that.  The best way to ensure the right people are applying for your position vacancy is to perform the ‘screening out’ process. For example:
Rather than focusing on clarifying that the requirements for the position vacancy you have is for someone who possesses “5 years experience” and a degree in your respective field, it might be more advantageous if your advertisement conveyed the following, “Use your degree and professional training to work within a highly trained team to provide an elite level of service, as well as focus on your individual career development.” This will certainly draw higher quality seekers to your campaign.

Encouraging the top candidates through the interview process

When planning to process potential employees onto the next phase of hiring, make it a priority to approach each candidate with the following thoughts in mind: “How will I be offering the candidate a CAREER, rather than simply a job within this organisation?” and, “Can our team values and vision translate to their own values and strengths?”. That way you can ensure that the candidate selected is a good fit culturally, possesses adequate knowledge and competencies to fulfil the position, and also can be a valuable asset that is focused on their own development pathway.

Keeping successful candidates through effective leadership

It widely known that job satisfaction and engagement of employees are imperatives for the success of not only individual productivity, but also the organisation’s as a whole. Recently, a study known as Project Oxygen was initiated by Google and endeavoured to identify what made leaders within their organisation the most effective; and the results, although very straight forward, can be applied to any leader in any workplace.

  

The key strategies effective leaders need:


  • Identify a clear vision and strategy for their team 
  •  Provide employees with a career, not simply a job 
  •  Be goal-oriented and productive

To shift the type of candidates who apply for your next job vacancy, it is imperative to move away from the traditional job descriptions, emphasising the minimum skills required, and a focus on describing compelling career opportunities to hire effective team players who are competent, motivated and excited about their career. After that, employing key leadership strategies will ensure these top candidates will remain engaged and dynamic participants of your team.

Are you utilising clear and efficient screening practices?

Core hiring metrics such as time to hire and retention can be significantly improved by using innovative online screening systems. Psych Press’ Voice Advantage allows you to quickly identify the true voice of the talent you need by pre-recording interview questions, and then allowing you to review the best video or audio responses in your own time. Our psychologists can also work with you to generate an online screening system to filter out unqualified candidates then create behavioural styled interviews for only top candidates to use.
See how Voice Advantage works.

Happy hiring!



Thursday, 20 February 2014

Creating New Business – What’s in a name? Part 2




In our last article we looked at the different kinds of categories you should look into when naming a business / product or anything else that needs intelligent branding. Today we are going to suggest some all-important considerations to put your naming plan into action. This way your brand can achieve long term flexibility, be friendly across various internet contexts, and most importantly – get the desired response and outcome from your audience.



    1)    Plan for the probable

Right now 'Peter’s Massage Parlour' may make a lot of sense. But if you can foresee that there may be a need to expand on that service later on, your name (and branding that flows from it) could suffer. If you know you will always offer Massages and they will always be the bulk of the business then adding this term into your brand name can have great benefits, especially for your SEO, but don't let yourself or your brand become restricted further down the track.
Often companies that expand their offering beyond directly-related fields are forced to update their brand name, which of course takes time and money, but most of all means that you can potentially lose out from the effort you put into making people remember and appreciate you in the first place.

     2)    Don't forget your logo

A big mistake business owners make in brand creation is launching a name first and then tackling the logo later on, which can lead to an awkward visual mismatch between the two. It can be simpler to think “name first, logo after” but make sure that you’re not excluding logo design considerations from the process entirely.

    3)    Be web friendly

When you’re putting your site together, make sure that you take these important considerations into account to secure your great name.

Check your name on the company name register
There’s nothing worse than putting all your love into a name only to find out it already exists, or that a competitor’s is too similar. Make a habit of searching for existing names at registers such as this: Search Business Names. Be sure to avoid sounding similar to other business names, not just because you want your brand to stand out, but also because if a competitor has ‘claimed’ a niche with their name you will find yourself competing against an established idea and losing out on available opportunities.

Check URL hyphenation and length
Many company names can look good truncated into one word and make it easier for visitors to find you. For example ‘career-exchange.com.au’ would not be as straight forward as ‘careerexchange.com.au’ where URLs do not function with spaces but use hyphenation instead. However, if you have a function attached to your business name which makes it longer it is worth comparing the difference, for example ‘peterssmassageparlour.com.au’ becomes confusing whereas ‘peters-massage-parlour.com.au’ helps make sure that your name isn’t getting lost.

    4)    Register, place and update

Finally, once you decide on a business name (we hope it wasn’t too painful for you!) make sure you ‘nab’ your name in every relevant space you can think of, this will also do wonders for your SEO. Below are the common areas you should be getting an early foothold in once you’re ready.

Website: Register your own domain name with a hosting provider, refer to our domain hosting options article.
Social Media: Facebook, Twitter, LinkedIn company page and any others.
Directories: websites such as hotfrog and whitepages allow you to list your companies name and details for searchers to find. Many are free.
Register: The Australian Government shares steps to Registering your Business Name, and you can view more information on registering and trademarking your intellectual property here.


Is it all too much?
Career Exchange and Psych Press have had much experience when it comes to making new brands, products and webpages and we’re here to help. Let us know what you’re aiming to do or what your issues are in the online marketing world and we will give you a down to earth overview of whether our Content, Development or SEO packages can help. Contact info@careerexchange.com.au or call 03 9670 059003 9670 0590.

Monday, 17 February 2014

Guest Article: Onboarding Process or Onboarding Mess? by Ben

Last week I dropped in on a webinar by the Brandon Hall Group and one of the comments floored me.



40% of organizations say their onboarding process is “less than effective.” Wow. @BrandonHallGrp


— Ben Eubanks (@beneubanks) February 12, 2014



Seriously? 40%? That’s pretty incredible, considering the amount of information available out there to help with this process. In the organizations I’ve worked in, there have been three players involved in an employee’s onboarding:



  • Recruiting brings the person in during the recruiting process, then gives them to HR

  • HR helps with the basics up through day one, then hands them to their manager

  • The manager either does their own internal team welcome/kickoff/assimilation, or they don’t. It’s fairly obvious which one occurs, because the difference is obvious within only a few days on the job.


I’ve written previously on the topic of onboarding, and I feel like those suggestions alone are enough to get the processes up to snuff for many smaller organizations. Whether it’s onboarding tips for managers, the importance of intimate and personal contact, or onboarding remote employees, plenty of information exists to help HR professionals, managers, and organizations DO onboarding better.


The SHRM Foundation put out a solid guide to maximizing success during the onboarding process a few years back, and I’m sure you can find at least one or two tips (or a dozen) to increase the effectiveness of your own internal workings.


The bottom line is this: we hear the numbers like I quoted above, and we feel helpless to act, or we feel like “at least we’re not the only ones,” or we think ours is “good enough.” There’s no shortage of excuses. However, while it’s never going to be perfect, you can always be looking for ways to make it better.


Let me put it this way: if your competitor down the street is getting new hires up to speed in 4 weeks and it takes you 8 weeks to get the person to the same proficiency level, they are going to beat you. When you think about it in that context, it gives the argument considerable weight.


Better people practices lead to better company performance.


Let’s make it happen! How are you going to tweak your onboarding process to make it more effective?


The post Onboarding Process or Onboarding Mess? appeared first on upstartHR.





Article source:Ben - Onboarding Process or Onboarding Mess?»



Check out more of Ben Uebanks' work at Upstart HR

5 top tips for your first day at work





Walking in to a new workplace for the first time can be a nerve-wracking experience. But by keeping a few simple tips in mind the first day can be turned into a positive experience and an opportunity to create a great first impression.
  

Get prepared for the first day

Any background reading that can be done before you start will help you get a grasp of the job. Have they introduced any big changes lately? Do they talk a lot about their corporate culture? Doing some research will help you be prepared for any basic questions on your first day at work so jump online and on their social networks and read up about the company. 

First impressions count

Wear clothes that are appropriate for the workplace and exhibit positive, confident body language – make eye contact and remember to smile! Don’t forget your handshakes and think about what to say about your ‘personal brand’ if asked to talk about yourself.

Be confident

Remember that they liked you enough to give you the job. Exuding confidence on your first day will show your colleagues that you are a strong and capable person for the job, just don’t get self-absorbed.

Listen as well as talk 

It is likely that you will have to learn and take in a lot of information on your first day so in order to remember everything listen carefully and avoid miscommunication. People like good listeners, and if you can earn a reputation as someone who pays attention and gets things right the first time, you will be able to fast-track your growth within the business.

Take notes  

From loads of new names to where certain files are located, people are going to be dumping a whole lot of information on you from the word go. Carry a notebook with you and take copious notes, these will be invaluable to you later, and keep you from having to ask as many questions. If you’re working for a large company, ask if you can have a copy of their organisational chart, as this will help you remember the names and roles of your co-workers.

Remember, your first day should be enjoyable. It’s an opportunity to get to know people and learn what the next few months and years of your working life will hold for you. Don’t be so stressed that you forget to have fun!