Politics.
Article source:Jay Kuhns, SPHR - The Harsh Reality of Politics & HR»
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At my last check, the pass rates for the HRCI exams were somewhere around 50%, meaning that half of the people that show up to take the test fail the exam. I’ve been working with people preparing for their PHR and SPHR exams for nearly eight years, and I’ve been giving similar advice to SHRM-CP and SHRM-SCP preppers in the last 12-18 months. For what it’s worth, I have both SPHR and SHRM-SCP credentials. In that time I’ve come to realize that there is one clear reason why people fail the exams, and I’ve seen it proven over and over again. But first, let me use a learning model to help show you where the breakdown is. Below you’ll see Bloom’s Taxonomy, a model that explains the successive levels of learning as someone progresses from “newbie” to expert.
This explains the biggest challenge that most of the test prep tools in the marketplace have (even my friends at HRCP). Most of them are designed to move someone up the scale, but the farthest they get is knowledge or even comprehension. In some cases, that may be enough to help someone complete the PHR exam, because it’s heavily based on recall and summarizing existing information.
However, it’s not going to get someone through the SHRM exams or the SPHR, either. In order to be successful there, learners have to move up the ladder toward synthesis of knowledge. At that level, learners must be able to:
If it seems like a lot, it is. And the truth is, that doesn’t happen by reading a book. Theory is great, and understanding the theory and history behind HR is a good thing. However, decisions at work are not based on just on theory–they require more.
And while people are upset when they don’t pass the exam, often claiming “the questions were nothing like what I studied,” the truth is that is probably a good thing for businesses needing HR support that can think for itself, not just recite study preparation materials. On the other hand, I get it–you want to prepare for the exam and not feel like you’re rolling the dice when you sit down in the testing center. So I’m going to teach you the principle that I’ve used to create the PHR/SPHR audio course, the PHR study course, and the SPHR study course, helping hundreds of testers to prepare for their certification exams over the years.
When I taught a live study course a few years back, one of the things that I did every night, without fail, was to mention some recent piece of news or information that tied in with course materials. Studying about ethics? Let’s talk about Enron and its ethical failures. Discussing executive compensation? Let’s look at the new Supreme Court Justice nominee’s beliefs on compensation limits for executive leadership. In each opportunity, I would find relevant information to help take the theories and ideas from the materials and make them real for my students.
This is why I have created tools like the audio course, the prep courses, etc. I want to give practical information and stories so people can “get it,” versus just memorizing more text. I learned this the hard way when I got out into the “real world” of HR from college, and that translates here as well. After four years of studying and learning all of these basic principles, I had to go out into the real world and apply them.
I quickly realized that upon leaving college, I was about 10% prepared for what I needed to be successful. The rest would come from hands-on experience and practice, despite spending money, time, and effort on a degree specialized to human resources.
The lesson for you, if you’re preparing for an exam of any kind, is to look for ways to tie the learning back to your real world experience. Or to current news stories. Or to anything that is practical. You need that mental anchor not only to remember the ideas and concepts, but to understand how they are applied. When people ask me about my study resources, that’s the primary thing I explain as a difference between anything else on the market. Every week I talk about real experiences, real stories, and how to apply the concepts in real life. And my students are more successful than the average test taker, so there’s that.
What are your thoughts? Have you taken an exam and failed–what do you think of this advice? For those of you that have passed, what’s your take?
If you’ve ever traveled for an extensive period of time, you know the stress of making sure your household continues to run smoothly while you are gone. Whether it’s arranging for care of your pets, ensuring your kiddos get to all of their events on time, or simply finding somebody to put the trash out while you are away, it feels good to know that your home life is running efficiently in your absence.
In an odd sort of way, we bloggers feel the same about our blogs when we don’t write for a few weeks. We care for our readers; and some of us even worry that you just might miss us when we’re gone! In that spirit, blogger Karin Hurt of the Let’s Grow Leaders blog has devised a clever way to “keep the home fires burning” on her blog while she travels with her writing partner David Dye to southeast Asia on their Winning Well tour.
Karin and David are the co-authors of Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul, a book dedicated to helping leaders blend the bottom line with the human spirit. While she’s away, Karin has lined up several authors and thought-leaders to stop by the Let’s Grow Leaders blog to offer up original blog posts and video content. Each author has been personally vetted by Karin to ensure their worked is aligned with the four components of the Winning Well model: Confidence, Humility, Results and Relationships.
Karin’s idea has morphed into the “Winning Well International Leadership Symposium.” She told me, “We are striving to share the insight of thought leaders we deeply respect so that we can serve more leaders around the world—and have a broader impact on organizations globally who are working to Win Well.” Guest contributors include experts from Canada, Germany, England, Malaysia, Australia, and the United States.
How does the Symposium work? Starting April 21, 2017 a new blog post will appear daily, Monday – Friday. The Symposium will run for four weeks. Each post will have a brief opener by Karin or David sharing the connection they have with that writer. You’ll also get snippets from Karin and David as they tour Asia—including an interview with Brian Tracy and a post from Marshall Goldsmith.
So go on over to Let’s Grow Leaders to check out the Winning Well International Leadership Symposium. Look for the Symposium section in the upper right hand side of the screen; you can subscribe to receive updates.
One of the conversations I’m having more often is around this concept of the contingent workforce, but in a recent presentation I realized some people weren’t aware of the issues surrounding this group. In essence,this segment of the workforce in the United States is made up of temp workers, contractors, freelancers, part timers, and other non-full time labor. With me so far? Now, let’s look at how big of a deal this is:
“Up to 30% of the Fortune 100 workforce is contingent. That number is expected to increase to 50% by 2020.” Source
When I read that statistic recently in a research paper, the magnitude of this shift is in the makeup of the workforce really hit me. There are three key areas that this trend is impacting businesses: a focus on skills, the gig mentality, and a results-oriented approach. Nontraditional workers are making up an ever-increasing portion of the overall workforce, and for companies that don’t have a clear plan to take advantage of these workers, this can slow down and even hinder their growth.
When companies need payroll support, they seek out companies that know and do payroll on a daily basis. It’s no different when they are looking for nontraditional workers. The organization has a problem, and it needs a solution. In this case that solution happens to come in the form of a person with a specific skill set to get the job done.
Often times, those skills are needed for a temporary basis if they are highly specialized. In this area, staffing and contingent workers can fill the skills gap without a long-term commitment on the part of the employer. According to one PwC study, six in ten CEOs believe that there is a skills shortage. At the same time, that shortage can be mitigated effectively through the use of temporary or contract workers for their specific skill sets.
With the rise of the “Gig Economy,” companies and workers are seeing less of a focus on the traditional employer-employee relationship. The downside of this is that many contingent workers do not receive benefits from the employers, whether financial or personal. This Workforce article highlights one worker who felt scorned by someone she supported, which ultimately impacts her loyalty and commitment over time. Companies need to be sure they treat their contingent workers with the same respect and appreciation they afford their full-time staff.
On the other side of the equation, driven individuals with extensive skill sets can differentiate themselves in the market and command the compensation they deserve. Instead of a single company having a monopoly on a person’s talent, the worker can partner with multiple employers on smaller jobs and tasks. In addition, it allows the person to focus on working in areas of strength, which we know has positive effects on the worker’s ability to reach higher levels of success.
If companies want to attract and retain high quality contingent workers, the focus needs to be more on the results they achieve and less on the process they use. In my mind, this seems to tie together a combination of two strong movements in the world of work that seem to fit here.
One of the challenges of contingent labor is that it’s made up of people that need to be treated like, well, people. They need to be recognized for their efforts. They need training. Their performance needs to be assessed. The problem, as many HR pros will tell you, is that we don’t always want to be in charge of the contingent workers. Some of the more common reasons:
You get the picture. There are laws on the books that don’t provide the flexibility for companies to handle this issue without involving some risk. On the other hand, there has traditionally been a silo mentality breaking out contingent hiring from “regular” hiring practices.
The problem won’t be solved today, and there are enough companies making errors with the current laws that we probably won’t see any changes to the legal side of the issue for some time. But HR can work to take ownership of the process and the contingent workforce while still developing safeguards to keep from running afoul of legal requirements.
In the end, the cause for this issue is partly due to the mindset of the HR population, and it’s partly due to the existing legal framework that governs how we employ our staff.
Take this as a reminder that “the way we’ve always done it” might not be the best way to address issues as you move forward. Reevaluate the assumptions you might have about how work gets done. I’m excited to see how the legal environment changes over time to account for increasing work flexibility and a highly mobilized workforce.
How do you handle your contingent workers? Does your procurement team manage them, or does HR play a role in the process?
Books. They’ve been around pretty much forever, and that familiarity is one reason they are not as appreciated as some other learning tools. But don’t be fooled–there’s more than meets the eye. It’s been said that reading one hour a day will make someone an international expert in their field in 5-7 years. While that exact figure may be up for debate, it’s clear that reading is a powerful activity for self-development.
In this episode of We’re Only Human, I interview Zach Rubin, cofounder of PBC Guru, a company that designs and delivers book club experiences for organizations looking to create a culture of shared learning. The discussion covers what books companies most often request, how to use books for supporting social learning, and a special free offer for We’re Only Human listeners.
Whether you’re a book nerd like me or not, this show is going to demonstrate that this fundamentally human activity, reading, has more value than you would have imagined.
Special Offer: PBC Guru is offering to implement and manage a virtual book club with your company completely free for six months. Just visit http://pbc.guru and fill out the contact form mentioning you heard about them on the “We’re Only Human” podcast.
Listen in the embedded player above or click here to listen on the hosted site.
What do you think about book clubs? Do they hold value at work? Why or why not?