Monday, 12 February 2018

Guest Article: The Hidden Battle for SHRM and HRCI Recertification Credits by Ben

Today I’m going to talk openly and honestly about SHRM, HRCI, and things that matter to today’s HR professionals. I have my SHRM-SCP and my SPHR, and I expect to keep them both for the foreseeable future. I think both have merit as of today (February 2018). But maybe that is going to change…

Newsflash: if you get certified as an HR professional, you need recertification (or “recert”) credits to keep your certification (unless you want to take the test again every three years!) As a chapter leader AND a speaker, I see the other side of the equation that most HR practitioners do not. I have to submit my content for credits, and I also have to work with my chapter to submit our content as well to get the appropriate credits.

battle hr recertification creditsOver the years, HRCI has become increasingly stubborn and challenging about awarding SPHR-required business credits for sessions. After several failed attempts in 2016 to get credits awarded for our chapter (for sessions like “building a strategic hiring plan for your organization” and “evaluating the ROI of training initiatives,” we actually ran into an even BIGGER problem. We received business credits, promoted it with business credits to our members, and then HRCI changed their mind after the session was over and our attendees were stuck with general credits, despite paying an extra fee for a business-credit session. Madness, right?

I finally came away with this conclusion: if you want to get business credits, you have to attend a session that has 0% HR content. Take a marketing class. Go to a statistics program. Just don’t do anything that mentions HR in the title or the session abstract and you’re fine.

During my recent SPHR renewal in January, I actually had to plug in some master’s level marketing courses I took as my business credit hours because of the weird issues HRCI has given me (and my chapter) in the past about the higher level credits.

SHRM, on the other hand, doesn’t differentiate between business and HR credits, which means once you get approved you are good to go. You still need 60 credits but it’s up to you to find the mix that supports your career growth and development. If you want to be more strategic, take more strategic content. If you want to be a recruiting expert, take more recruiting content. Pretty simple.

In all transparency, I have been trying to contact HRCI to discuss this because I think they can do better. They need to do better, and we all know it. In the last few years more than 50,000 HR professionals have read the article I wrote about which HR certification to pursue, because there’s a ton of frustration and misinformation around.

At the outset of the SHRM/HRCI split, I said that HRCI had a great following, but SHRM had its hooks in the chapters at a local level, which means it can really be strategic with recertification credits, certification training, reimbursements, etc. to advance its goals.

If I was leading the strategy at HRCI at the time, I would have had two goals: first, I would have begun creating a grassroots network of HR leaders (maybe in conjunction with chapters, since they already represent an established network) to keep support for HRCI certifications and show the value at a local level. Secondly, I would have advised HRCI to become more flexible and supportive of the chapters and professionals as a way to compete with SHRM’s deep roots, yet it seems to have gone the other way, potentially hampering its long-term success and value to the everyday HR professional. I’m seeing and hearing comments like this more often than I’d like to admit:

In fact, I just finished an HR event last week with more than a dozen certified HR leaders, and several of them said they were letting their HRCI certifications lapse now that they had renewed their SHRM certifications for the first time. That could be 2-3 years out before it starts actually making a difference (if there’s a sizable population following suit), but it’s something HRCI needs to take seriously before it’s too late.

As I said when I started this conversation, I think both have merit and I just did an analysis of when to pursue a PHR vs a SHRM-CP certification, so there isn’t really a wrong answer at this point. I just think the recertification credit issue is going to keep pushing people like me who are “in the loop” on how recert credits are awarded away from HRCI due to the ongoing friction.

What are your thoughts? If you have your PHR or SPHR, are you keeping it? If you don’t, are you leaning one way or the other (SHRM vs HRCI)?


Article source:Ben - The Hidden Battle for SHRM and HRCI Recertification Credits»

Check out more of Ben Uebanks' work at Upstart HR

Sunday, 11 February 2018

Guest Article: HR Technology Vendor Demos: The Good, The Bad, and The Ugly [Podcast] by Ben

One of the aspects of my job that I love is helping HR leaders select the right technology for their firms. (Thinking about changing technology this year? Let’s talk.)

How many vendor demos have you been through lately? Could the demo have been run more smoothly? Were there any issues? Do you have pet peeves about how vendor demos should run?

If the group of HR leaders we examined has anything to say about it, there is a clear need for improvement in how these demos are managed. From showing up without contextual understanding of the business or the industry challenges to selling software features that don’t yet exist, there’s room for improvement. In the podcast episode below, industry expert George LaRocque and I explore these and other issues plaguing the vendor demo scene.

Subscribers, click through to listen in to the discussion.

Show Notes

Show link: http://ift.tt/2nRSb2i

Demos! Within the sales process, HR technology vendors often put more effort on prospecting and phone conversations than on the demos themselves. That’s why more than a dozen people recently weighed in on how vendors could improve their demo skills and delivery in one online forum dedicated to HR and talent technology. From demoing without context to discussing ROI and value, there was no shortage of issues and complaints about how technology demos are often run with HR software providers.

george-larocqueIn today’s conversation, I speak with George LaRocque, founder of HRWINS and co-moderator of Talent Product Plays, a Facebook group targeting users, sellers, and analysts in the talent technology space. We walk through some of the top ways that vendors can improve their demos as well as some key lessons for buyers and HR practitioners on how to evaluate and select their technologies. This time of year many companies are re-evaluating their approach to HR technology, and this conversation could influence how your own organization either succeeds or fails at finding the right software to enable your business to succeed.

  • To learn more about George, please check out www.larocqueinc.com
  • The Facebook group can be found here: http://ift.tt/2nZQ3Vh

Interested in checking out additional episodes of We’re Only Human? Visit our podcast page to learn more about the show, our mission, and what we’re all about.


Article source:Ben - HR Technology Vendor Demos: The Good, The Bad, and The Ugly [Podcast]»

Check out more of Ben Uebanks' work at Upstart HR

Thursday, 8 February 2018

Guest Article: The Judge In Me by Jay Kuhns, SPHR

"We are all hypocrites. We cannot see ourselves or judge ourselves the way we see and judge others."
Jose Emilio Pacheco

clothes
words
associates
department
academic background
color of skin
gender
faith perspective
home address
car
tech
vacations
politics
friends
partners
music
hobbies
sexual orientation
savvy
business knowledge
experience

It's Automatic
I....er...I mean, "we" judge everyone...and everything, every minute of every day, forever.

Ouch.

Yes, that hurts to say out loud, doesn't it? Well...sometimes we need to say the uncomfortable things out loud. We need to hold ourselves accountable to what often becomes a job-title-blind-spot that afflicts many leaders.

"Once we achieve a certain status, we lose touch with reality. We start to believe that we are better than others on the team. We move toward a superiority mindset that quite candidly, is a disaster."
Constant Struggle
For those of us with a faith perspective, judging others is really, really frowned upon. For others, well-respected leadership voices constantly emphasize the need to listen as a core competency for success. Never is "judge the team quickly and carelessly" referenced as anything but a horrible leadership failure.

The internal battle I'm engaged with, despite my daily focus on this issue, is just that...a battle! It's striking how many times I jump to conclusions, or default to traditional stereotypes even though I know they are dangerous and counter-productive.

How About You
What is your approach to ensure you minimize the time you judge others? What is your secret? I am sure I'm not speaking alone when I say, please share! I want to know!

I'd love to hear from you.

No Excuses.
Article source:Jay Kuhns, SPHR - The Judge In Me»

Check out more of Jay Kuhns' work at No Excuses HR

Tuesday, 6 February 2018

Guest Article: Why I Meet Once A Week With My Team by Melissa Fairman

That’s right. Once a week I meet with every single person on my team. Sometimes our meetings are 15 minutes, other times a half hour. I even ask them to complete a weekly form before our meeting. I adapted it from Cy Wakeman’s Reality Based Leadership book and it covers some very basic concepts: What […]
Article source:Melissa Fairman - Why I Meet Once A Week With My Team»

Check out more of Melissa Fairman's work at HR Remix

Guest Article: There Aren't Any "HR Problems" by Jay Kuhns, SPHR

I can clearly remember the moments when the senior team was sitting around a conference room table, the tension was palpable, and the pressing issues were shared with the group.

"It's an Operations issue."

My gut reaction: thank God it's not HR.

So Wrong In So Many Ways
As I look back on that moment (of which there have been many over the years) I am...well...I am embarrassed.

How is it that I could be grateful that whatever challenge was facing my organization, was somehow made better for me simply because it wasn't based on my direct scope of responsibility?

Did I, in that moment, consider how my colleagues felt? Might they have appreciated a kind word, an offer to help, or even me stepping up to lead a team to help them solve their problem?

I didn't do any of those things. I stayed quiet, and went on with my day doing my "HR things."

One Company, No Departments
Over a period of time my view of "whose problem is it" changed quite dramatically. I engaged with my senior leader colleagues in a more deliberate way. 

I did offer to help, and not just empty-talk, but real roll-up-your-sleeves type of help.

It's far too easy to look down on someone who is struggling and be grateful that it's "not you" that time. 

Until it's you.

How About You
The change for me happened in my head. I decided that I had responsibility (to a greater or lesser degree) for the entire organization.

Every. Single. Part.

When everything matters, there are no more HR problems, or Operations problems, or Supply Chain problems. There are only "our" problems, right?

I'd love to hear from you.

No Excuses.

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Article source:Jay Kuhns, SPHR - There Aren't Any "HR Problems"»

Check out more of Jay Kuhns' work at No Excuses HR

Friday, 2 February 2018

Guest Article: Ten Simple Ways To Be A Great Manager by Melissa Fairman

Ten quick tips on how to be the great manager your employees want: 1. Ask their opinion But only do this if you actually care. And do not shut down their ideas with laughter or bad body language. You may say “great idea” but your body language or laughter, says something different. 2. Take their […]
Article source:Melissa Fairman - Ten Simple Ways To Be A Great Manager»

Check out more of Melissa Fairman's work at HR Remix

Thursday, 1 February 2018

Guest Article: I Know Everything by Jay Kuhns, SPHR

"They'll have to recognize my success this year. I've been the most effective member of the team!"

"I don't need them. It's better if I do it myself anyway!"

"I'm the life of the party. Just look at how charming I can be!"

"Those ideas are so stupid. Why would I even waste my time listening to that point of view?"

"Fortunately I am usually right. I don't need to worry about making big mistakes any longer. I'm at the top of my game!"

"There's really no need to say I'm sorry. I haven't done anything wrong!"

"Wow, what is wrong with them? They don't seem to fit in at all!"
How About You
Sometimes we get caught up in our own stuff, right? Maybe today is the best day to step back, look at those around us, and put them first. It's not always "about us."

I'd love to hear from you.

No Excuses.
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inspiration
Article source:Jay Kuhns, SPHR - I Know Everything»

Check out more of Jay Kuhns' work at No Excuses HR